REFUND POLICY

      We aim to deliver a smooth and reassuring shopping experience, and the return process is an important part of that commitment.

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      Return Conditions
      - Items must remain in original, unused condition with all packaging, tags and accessories intact
      - Requests should be submitted within a reasonable timeframe after delivery
      - Items showing signs of wear, washing, alteration or customer damage are not eligible

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      How to Apply
      You can submit a return request by contacting our customer service team. Provide your order number and a clear description of the return reason when you reach out. Our team will review your application as soon as possible and send you official return instructions after approval. Please do not ship the item back before receiving confirmation.

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      Return Shipping Tips
      - Pack the item securely with all original contents included
      - A trackable shipping method is recommended
      - Keep the shipping receipt until the process is fully completed

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      Inspection & Resolution
      After the returned item arrives, it will go through a standard quality inspection. Once the inspection is passed, we will proceed with your chosen resolution. Refunds are processed to the original payment method. If you prefer an exchange, replacement will be arranged based on current stock availability.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.